Practice Direction Update 127 publicised by the MOJ on 11th Feb and coming into force on 6th April 2021. There are changes to:
There are other provisions. For the Practice Direction Update Summary follow this link: https://www.gov.uk/government/publications/practice-direction-update-127-civil-procedure-amendment-rules-2021?utm_medium=email&utm_campaign=govuk-notifications&utm_source=d820c4ee-a7d0-43fd-9991-86be1f2d45df&utm_content=daily
For a pdf of the full Practice Direction Amendments click here: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/960367/127-cpr-update.pdf
Whilst on this page may we invite you to take a look at our other services (see the drop downs at the top of this page). We provide all round Business Support for Law Firms, everything to allow a busy partner to get on with the client work. We have assisted over 350 law firms, direct access barristers and in house-legal. Everything from Compliance to on your Case Management System (LEAP, Proclaim & Clio), from Mentoring to Setting up a New Law Firm. Ask about running your firm and we're probably able to help. 07887 524507 or [email protected].
This has been missed by many solicitors. As part of our service to our clients taking our Office Procedures Manual Service, we questioned this with the SRA and have obtained clear guidance in a letter from the SRA.
Below is the note issued by the SRA on 5th January. We do not think they will sanction you if you register now. For most solicitors handling conveyancing you will already be within the AML scope because you do property work and therefore will be already supervised for Anti- Money Laundering. It would seem that the form FA10b would be the one you would use. It is a very simple and quick job to complete and file this to inform them you advise on SDLT. It seems to be just a question of informing the SRA.
"Solicitor firms have until Sunday (10 January) to check if any tax advice work they carry out falls under a new definition for money-laundering purposes.
Last year’s fifth Anti-Money Laundering Directive brought in amended regulations, with the definition of ‘tax adviser’ widened to include more activities than before. Any firm that finds it is now in the scope of the regulations needs to have applied to us or another AML supervisor, such HM Revenue & Customs to be supervised for money laundering before 10 January.
We have produced guidance on tax advice and AML for firms to help them determine whether or not they will fall within the scope of the regulations.
Paul Philip, Chief Executive, said: “Tackling money laundering is a priority for all of us and we know the vast majority of firms are committed to keeping the proceeds of crime out of the profession. Importantly, the amended regulations widen the definition of tax adviser, which means firms not currently engaged by the anti-money laundering regulations will shortly be included.”
“Any firm providing tax advisor services must check the position and, if necessary, apply to us or another AML supervisor. Alternatively, you might choose to drop the activities that bring you into scope.
“Whatever you choose to do, you need to have made that decision and acted accordingly before 10 January.”
The Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (‘the regulations’) were amended on January 10, 2020. Tax adviser is now any firm or individual “who by way of business provides material aid, or assistance or advice, in connection with the tax affairs of other persons, whether provided directly or through a third party”.
Any firm now in scope needs to submit to us a completed FA10form including providing suitable Disclosure and Barring Service (DBS) checks for beneficial owners, officers and managers at their firm. They also need to make sure they comply with the regulations, other relevant statutes and our guidance, by 10 January 2021.
This includes assessing the risk for their in-scope business activities, as well as complying with other guidance and warning notices on AML, and Legal Sector Affinity Group guidance.
Those find that they carry out activities that are in scope of the new definition of tax adviser but will stop these activities before 10 January 2021, then no action is needed.
Anyone that needs further information can contact our Professional Ethics helpline. Ethics advisers however cannot decide whether a firm is in scope or not, only the firm can do that"
Please feel free to contact us if you have any questions or would like to know more about how we may assist you with your compliance. 07887 524507 or [email protected] we cover all things linked with the SRA, have a national expert on the Solicitors Accounts Rules and indeed offer a DPO Service (Data Protection Officer) and assistance with Cyber Security and data breach. Please see the drop down at the top of our website for a list of our services. If you do not see what you are looking for please ask. We will bespoke for clients as well.
Ingemar has interviewed a prominent broker for Legal PII with access to the whole Professional Indemnity market. This is what he said:
“Cyber security is an area that Insurers are asking more and more questions about in respect of a firms PII. With the Insurers pretty much on for any loss from the client account, then they will always have a keen eye on what measures a firm takes to protect the client account from both an internal and external perspective. The question of cyber security has been brought even more to the fore during the pandemic, as so many firms have had staff working from home. Therefore, Insurers are very keen to understand that a firm has the same security for their systems when being used remotely as when they are being used in the office.
There is one Insurer that now even goes as far to make all PII quotations subject to a cyber audit. The client pays for the audit (cost ranges from £350 plus VAT to £1,000 plus VAT dependent on the firm) within their overall premium and involves a remote penetration test being carried out on their systems. A report is issued after the test to the client and will include system improvement requirements which the client has to implement within 90 days of the report being issued.
As for Cyber Essentials and Cyber Essentials+, then there is no direct correlation between having this and the PII premium, which is the same as something like Lexcel. However, what it does demonstrate to an Insurer is that a firm is operating to a certain standard in relation to the management of a particular risk, so they have to make less assumptions on that firm and allows them to discount the rate.
It is my understanding that there are Insurers that will offer more favourable terms to firms that have Cyber Essentials but only in respect of Cyber Liability Insurance. One insurer agrees to reduce the policy excess to Nil if the firm has Cyber Essentials as one example of concessions available on Cyber Liability policies.”
HCL can assist you in obtaining cyber security accreditations: Cyber Essentials, Cyber Essentials+ and IASME. We can also assist if you suffer a Data Breach. Finally, HCL offers a DPO service where you may buy in the services of our Data Protection Officer just for the number of hours you need a week or month, or indeed for a specific review or project. Contact us on 07887 524507, [email protected] You can follow this link for our DPO service: https://hunningsconsultancy.co.uk/dpo-service-data-protection-officer/
High Court decision from November 2020 in the case R (on the application of Aviva Insurance Ltd and Swiss Reinsurance Co Ltd) v. Secretary of State for Work and Pensions [2020] EWHC 3118 (Admin).
The High Court found that defendant insurers do not have to repay to the government all of the state benefits paid to the successful Claimant.
The reason was that it was incompatible with Article 1 of the First Protocol to the Convention for the Protection of Human Rights and Fundamental Freedoms, i.e. the entitlement to the peaceful enjoyment of his possessions; Article 1 states that “no one shall be deprived of his possessions except in the public interest and subject to the conditions provided for by law and by the general principles of international law.”
Specifically they held that the Social Security (Recovery of Benefits) Act 1997 was incompatible in 3 ways:
a) The requirement to repay 100% of the recoverable benefits even where the underling claimant (i.e. the person seeking compensation) is found to be contributorily negligent;
b) The requirement to repay 100% of the recoverable benefits even where the underlying claimant’s “divisible” disease is in part unconnected with the insured’s tort; and
c) The requirement to repay 100% of the recoverable benefits even where other tortfeasors would normally be liable for an indivisible disease but they or their insurer cannot be traced.
What does this mean in practice? It will become clearer when the parties make further submissions with regard to the remedies in that case.
The case was brought by insurers for the defendant in an industrial disease case. They were challenging having to pick up the tab for all state benefits even if the claimant was found to have been contributorily negligent, or certain heads of claim were not proved or there was compromise. Therefore it will have most direct force in industrial disease cases. However, I would have thought it would have strong persuasive power in all PI & Clin Neg cases. The court found that the 1997 Act was incompatible with Article 1 from the date the Human Rights Act 1998 came into force (2nd October 2000).
This adds a lot of uncertainty for the next little while until issues can be clarified. However, it raises the possibility of the insurers NOT having to pay back as much to the CRU. If they don't have to pay it back to the CRU then they shouldn't be making the corresponding reduction in damages to the Claimant. Interesting. Certainly with disease cases settled from 2nd October 2000 onwards there may be the an argument for examining them to see if the insurers can claim reimbursement for over-recouped state benefits and thus further compensation for the claimants (or their estates). Would the same go for general PI & Clin Neg? I could see a bit of an industry developing in reopening settled disease cases and challenging the settling insurer for return of 'over-recoupments', causing them to challenge the CRU for return of these sums.
Here is a link to the full judgment from 20th November 2020: https://www.bailii.org/ew/cases/EWHC/Admin/2020/3118.pdf
Here is a link to the follow up judgment on this case handed down on 12th January 2021: https://www.bailii.org/cgi-bin/format.cgi?doc=/ew/cases/EWHC/Admin/2021/30.html
Many firms doing PI use the Proclaim case management system. If you need help with configuring your Proclaim system, then we can help. Please feel free to contact us on [email protected] or 07887 524507. Here is a link to some information about the support we can give Proclaim users: https://hunningsconsultancy.co.uk/proclaim-support/
Costa and Caffé Nero strike me as a great example. It’s a mixture of strategy and luck. Of all the major coffee chains, Caffé Nero is my favourite. I like their coffee and the Italian feel. I’m told I am their typical customer. (I was told so by one of our law firm clients, who does Caffe Nero’s property work). However, it would appear to me that Costa have had a better business strategy, which has prepared them better for the pandemic (the luck bit).
Both sell pretty much the same things – coffee with something to eat. I have seen, however, over the last 4 or 5 years Costa has transformed its method of delivery. Both started off from the same position: selling to customers who came into their café. They did sell some takeaways, but the main thing for them was to have a café full of people – the café culture. I remember in about 2015 or 2016 going to some trade show and being told by a rep how Costa was trialling out this new machine that allowed you to get your costa coffee auto-dispensed. More recently others (Starbucks in particular) have followed them, but Costa led the way. These machines proliferated across the country, in other shops, such as service stations which allowed Costa Coffee to extend their reach without having to take on new property and staff. New Method of Delivery 1. Then they started to build Drive-Throughs, mostly at the side of their existing cafes. New Method of Delivery 2. That has placed them well to extend their reach to passing trade. Costa were always more widely dispersed than Caffé Nero around the regions and on the outskirts of towns as well as the centres, whereas Caffé Nero largely appeared to me to stay in the centre of towns. That also added flexibility.
Along comes the pandemic. Caffé Nero has struggled and gone into a CVA (Company Voluntary Arrangement). Although Costa has announced redundancies, it seems to have coped a lot better.
So why am I writing this, when HCL’s focus is providing Business Support to the Legal Profession and other Professional Services firms? I am a great believer in learning from all types of business. There are things in one sector that may serve as lessons for another. I don’t think the customers/clients make quite as much distinction between one sector and another as the people in them do.
So, what comparisons can we draw from this? Is it worth asking yourself how you deliver your services to your clients and potential clients? Most law firms and indeed other professional services firms give a tailored service to their clients but the services themselves are pretty much the same. The connection that the business has with clients and how they deliver distinguishes them. Traditionally clients would visit the office for meetings and then there would be correspondence and phone calls to move things along. Emails came along and the speed of response picked up. Instead of the 2 week window for a reply, the reply could come back the same day. Before the pandemic some firms were using video calls with clients, but it was not mainstream. Some were using text and social media to communicate, but again it was not mainstream. Some case management systems offered a portal through their website for clients and some firms adopted this, or had their own developed. The pandemic has speeded up adoption of these technologies. However, I suspect we are only in the early stages of where the professions could go in diversifying delivery of their knowledge-based services to their clients. Technology is becoming a huge facilitator. The clients have also been affected by the pandemic, which has changed their attitude and created a willingness to consume professional services electronically and remotely. This offers opportunities and dangers. Will the professions squander their position as trusted advisers through 121 attention? Will they engage in a race to the bottom? Will they realise that their potential market is limited only by regulatory and jurisdiction boundaries? Also, the talent pool is now limited by requisite qualifications & experience, but not so much by location. The legal profession has been poor at devising retainer and repeat business. It is mostly transactional. It is even poorer at devising passive income streams. Without these partners will continue to be disappointed by the valuations of their firms when they look to sell.
So, back to Methods of Delivery. What are yours? Look at it from the client’s point of view. What would they like? What would make a difference to the speed of matters from enquiry to cash in the bank. What would cause them to sing your praises to family & friends? Crack that and your business will be humming.
The Brexit transition period ended on 31st December 2020. After that date, the UK became a Third Country in the eyes of the EU and thus transfers of personal data need to be looked at differently. Transfers of personal data from the EU to a Third Country are required under the GDPR to be protected by safeguards in order to ensure “essential equivalence” with EU data protection standards. There are various options in order to comply, as follows:
It was always unlikely that the UK would secure an adequacy decision by 31st December, and there was concern that any business offering goods or services, or monitoring the behaviour of EU individuals, would need to implement SCCs immediately after 31st December.
The good news is that under the UK-EU Trade Agreement finalised on 24th December, whilst adequacy was not awarded, the EU has allowed a grace period of 4 months from 1st January (which can potentially be increased to 6 months and most likely will be) whereby personal data can continue to flow freely from the EU to the UK without the need for further safeguards. The grace period (known in the agreement as the ‘specified period’) will end sooner if an adequacy decision is awarded within the 4/6 months. The UK government has already agreed that data can continue to flow freely from the UK to the EU.
Notwithstanding the above ‘breathing space’ there is no certainty that the EU will award the UK an adequacy decision anytime soon, as they have concerns regarding UK government access to personal data, and there is also some concern that organisations could potentially use the UK as a ‘back-door’ into the USA, thus circumventing the Schrems 2 ruling. Indeed, the Information Commissioners Office (ICO) has stated on 28th December that “As a sensible precaution, before and during this period, the ICO recommends that businesses work with EU and EEA organisations who transfer personal data to them, to put in place alternative transfer mechanisms, to safeguard against any interruption to the free flow of EU to UK personal data”. By “alternative transfer mechanisms” in most cases we can read this as SCCs.
It would therefore be sensible for any organisations that offer goods or services or monitor the behaviour of EU individuals to get SCCs in place as soon as possible. Just to clarify what is meant by “monitoring behaviour” Recital 24 of the GDPR states that “In order to determine whether a processing activity can be considered to monitor the behaviour of data subjects, it should be ascertained whether natural persons are tracked on the internet including potential subsequent use of personal data processing techniques which consist of profiling a natural person, particularly in order to take decisions concerning her or him or for analysing or predicting her or his personal preferences, behaviours and attitudes.”
Our advice for any companies meeting the above criteria is to prepare SCCs, make some minor adjustments to your documentation to reflect changes in the legislative landscape e.g., the Data Protection Act 2018 and the UK GDPR so that you are well prepared and fully compliant.
[email protected] or [email protected] or 07887 524507
Written by Nick Richards, our DPO. For further info on our Data Protection Officer Service click here: https://hunningsconsultancy.co.uk/dpo-service-data-protection-officer/
Some interesting bits from the SRA Conference yesterday on the SQE.
SQE 1 exams will be on 8th (FLK 1) & 11th Nov 2021 (FLK 2), 5 hrs exam each day (in 2 halves with an hour’s break between).
SQE 2 exams will be in April 2022
You will be able to see through the portal the SRA will set up:
SQE 1 will be at Pearson Vue Assessment centres in UK & internationally
The Oral for SQE 2 initially in Assessment Venues = London, Manchester & Cardiff
Will be sent to the candidate direct unless they are solicitor apprentices, where they will go to the training provider.
Can apply from Spring 2021 to have them registered with the SRA. More detail to come.
We provide an external QWE Confirming Solicitor service - to help out aspiring solicitors who do not have a solicitor to sign off their QWE, or firms that would rather outsource this. Here's a link: QWE - External Certification Service (hunningsconsultancy.co.uk)
Fee free to contact Ingemar on: 07887 524507 or [email protected]
SQE Implementation: https://www.youtube.com/watch?v=4kXI_jDqP-4&feature=youtu.be
How Providers & Firms are Preparing for the SQE: https://www.youtube.com/watch?v=GCI-1SI0ctQ&feature=youtu.be
Assessment Specifications and Functioning Legal Knowledge (FLK): https://www.youtube.com/watch?v=yreaCuDrd48&feature=youtu.be
SQE Monitoring and Maximising Diversity: https://www.youtube.com/watch?v=9SXN-ceI9dw&feature=youtu.be
Qualifying Work Experience (QWE): https://www.youtube.com/watch?v=LLXx0DCHqr0&feature=youtu.be
In unexpected announcement in late November 2020 the SRA's AML Practice Supervision Manager, Zoe Allen-Robinson, announced, in answer to a question from the audience at the annual SRA Compliance Conference, that it is now perfectly acceptable to charge for CDD / AML as long as the client is clear about the charge and it is the firms T's & C's. Up until less than a month ago SRA Professional Ethics written guidance on this issue was that the: "ordinary costs [of CDD /AML] should indeed form part of a firms overheads".
We wrote to the SRA for clarification and they have confirmed this. Below is the text of their letter.
“Dear Mr Hunnings
Charging for electronic client due diligence checks.
Thank you for your email of 27 November 2020.
Passing on the cost.
At the COLP/COFA conference last month our director of AML, Colette Best announced that the SRA are now agreeable to firms passing the on the cost of electronic client due diligence “CDD”. Historically we have viewed the costs of client due diligence as an overhead that should be borne by the firm. The cost will need to be clearly stated in the firm’s terms and conditions. This change in policy is on the condition that firms are completely transparent with clients about how much they will be charged before undertaking the due diligence. The cost should not appear on the client’s bill as a disbursement. It is important that clients are in the position that they are informed of and understand the cost in advance. (Paragraph 8.6 and 8.7 in the SRA Code for Solicitors, RELs and RFLs). This will enable them to instruct an alternative firm if they are not agreeable to the cost.
Electronic checks generally.
All firms carrying out work in the regulated sector must comply with Regulation 27 of the Money Laundering Directive and undertake client due diligence. On-line checks can be a very helpful support to firms. When deciding what provider to go with it is very important that the firm and all those using the system understand what it achieves and how it must be used. Some systems are quite complex and unless used properly will not be effective. All staff using the system must be fully and adequately trained in order to prevent inaccurate results. It is important that firms do not rely solely on external systems to undertake CDD and other more appropriate CDD identification checks are ignored. Any system chosen to support a firm must be appropriate for the client concerned. Paragraphs 4.3.2 and 4.3.3 of The Legal Sector Affinity Group Anti Money Laundering guidance sets out what you are required to do by way of CDD and some factors to look into when considering an electronic provider.
I hope you have found the above helpful. If you would like to discuss your query further
please do not hesitate to contact me on the number below.
Yours sincerely
Jane Allan (Solicitor)
Ethics Team Manager
Professional Ethics”
Should you want assistance with any compliance questions please do not hesitate to contact us: 07887 524507 or [email protected].
We can
We have a full suite of compliance support for solicitors ranging from OPM, to assistance with Lexcel & CQS, SQM applications, to bespoke compliance support or COFA support hotline retainer. We even provide a DPO service where you may buy what you need, which says you having to employ someone. Please have a look at our services in the drop down at the top of the pages in our website: https://hunningsconsultancy.co.uk/
This is a big step. You are moving from being an employee, drawing a guaranteed wage, to being a self-employed entrepreneur. We know from experience that often people are not adequately prepared. We can help.
We can go through with you the financial implications in detail. We can even help you with analysing the offer of partnership. We can also talk through broader business aspects of working with your new business associates who co-own the firm.
What is written above applies to people gaining an ownership share in a law firm in other ways, for example being invited to become a share-owning director or a member of an LLP.
All information will be held confidentially. We anticipate that this will be a service provided direct to the aspiring/new partner, but it could be provided to them at the request of the firm. As professionals we would anyway hold anything confidential. We are fine with signing an NDA. Our Contract anyway contains a mutual confidentiality clause.
(Non-UK: we can assist but may not be able to give such detailed advice on tax.)
Charges: £200/hr + VAT
To find out more contact us on 07887 524507 or [email protected]
Professional Indemnity Insurance - One for the top 3 expenses for a firm of solicitors. More than that – if you can’t get PII cover the consequences are catastrophic – you will either have a fire sale of the firm or you are looking at closing with run off. Given the importance of getting PII cover I’ve put down some practical tips.
I help new solicitors firms get PII cover and then SRA approval. I been talking to brokers to get a view from the insurers side for firms that are already up and running but are renewing their PII cover. Whilst in practice I worked with insures and feel that I have a reasonable idea of what they are looking for.
Insurers are a business like any other. They need to make a profit. They make their money by backing more winners than losers. They will want to have as much information as they can to allow them to set the premium at the right level so that they do not make a loss. At the same time, they must be careful not to set it so high that they lose the business to a competitor. For them the largest risk is that they get this balance wrong. Generally, they look at the pool of risk across the book they have written.
From the solicitor’s perspective, most law firms are not experts in the PII market; they are experts in the law. However, there are some things you can do to make yourself a more educated purchaser. It is such an important and expensive decision for you. I hope what is written below will give you tools to be able to do so better.
The market is much more difficult than it used to be, with many firms actually failing to get cover. Insurers say that they have been under-charging premiums over the last few years and so have been making a loss. The market has ‘hardened’ in their terminology. A 30% increase in premium was not uncommon in the October round. If renewing in April 2021, there is a good chance you were on an 18 month contract. The market now is very different from how it was in October 2019. You are also now very unlikely to be able to get anything more than a 12 month contract. In some circumstances insurers are asking partners to give personal guarantees that Law Firm Owners/Partners/Directors will honour their obligations in relation to run-off cover (some firms have been going bust without such cover, leaving the PII insurers to pick up the tab).
Number of Partners/Directors – each insurer tends to favour different size practices, so the broker should get the right fit. There’s no point in applying to an insurer that doesn’t really deal with firms of your size.
Fee Income - be as accurate as possible in declaring fee income. If there have been significant changes in fee income (either up or down), provide the reasons for this. The better they can understand, the more comfortable they will be that you are transparent and have a handle on your business.
Practice Area - Areas such as Conveyancing, Personal Injury and Private Client are classed as high-risk areas by insurers whereas areas such as criminal and family are considered low risk. (Personal Injury used to be classed as very high risk, but as the market has largely consolidated into specialists the risk is perceived as less.) Therefore, it’s important to accurately reflect your areas of practice as this will have an effect on your premium. Split of matter types, fees by matter type, profit by matter type and anything else that affects risk. If you do work in a high-risk area, you’re not without choice of insurer. It’s all about the detail of how you run your business.
Claims History - Prior to quotation insurers will want to see at least five years claims information. An insurer is not necessarily going to be turned off by the fact that you have had claims. They are interested in the circumstances of the claim and procedural changes you have made since to prevent a recurrence.
Risk Management - It‘s important to demonstrate that Risk Management is embedded within the culture of the firm. It’s a myth that having accreditations such as Lexcel, CQS, IIP etc automatically means lower PII premiums, but what it does demonstrate to insurers is that the firm is working towards a best practice standard. What they will want to see is that you walk the walk instead of just giving the talk.
Covid Crisis – its worth writing a bit just on this subject. This has been a challenge for all businesses. It raises risk questions - data management and security, staff health and business resilience to name just a few. It is common for insurers to be sending out an additional Covid questionnaire when quoting. Indeed, I’ve helped some of our client firms fill them in during tis autumn.
Brexit – I’ve not seen this yet, but insurers should be asking questions relating to how you have adapted to Brexit if any of your trade is with the EU.
Prepare well and early – well ahead of the renewal date your broker should advise you on what you should expect. If not, ask them. Agree deadlines with them around timeframes for matters such as proposal issue and production of renewal terms and ensure that where possible, these are met. I’d suggest start this at least 3 months before the renewal date. Insurers require a lot more information than at previous renewals. Many have introduced a COVID-19 questionnaire or at least COVID related questions (mentioned above). Requests for reports and accounts covering 2 years are common as Insurers check business resilience through the pandemic. Firms that carry out property related work are likely to be asked questions around any property development work that they may be involved with.
Proposal Form - prepare it well. It may have a big impact on your firm. Try to allocate the necessary time to complete the proposal and don’t rush it. Answer all questions fully, supplying as much information as possible and don’t attempt to conceal anything. Put into it the care you would do on one of your most complex matters. It is likely to have far more impact on profit and drawings for the partners than even your biggest case.
Should you obtain alternative PII quotes? It’s a common practice in most other areas of spend. If your broker approaches more than one insurer, will you have to complete more than 1 proposal form. Normally not, as the insurers will normally accept the brokers proposal form.
Choosing a broker – should be done with care. The broker should be your friend and guide in this market. Ask yourself how much your broker seems to care about you as a customer/client. The PII is such a significant spend. How much contact do they have with you outside of the PII quoting time? Are they interested in your business success? Whether you can get a quote and what the premium size will be will largely be determined by the nature and quality of your business. Are they helping you improve it? Some brokers are tied to certain insurers. Do you know if and to whom your current broker is tied? Going to too many brokers can be counter-productive, as they may/will approach the same insurers, who then wonder if you’re desperate and if there’s a problem. It might scare them off. If using more than one broker, you could allocate the market between them to avoid duplicated approaches to insurers.
We may be able to help you with the prep and indeed put you in touch with a PII broker who could give you a 2nd view. We regularly help solicitors with setting up a New Law Firm. Here’s a link to those services: https://hunningsconsultancy.co.uk/starting-a-new-law-firm-help-support/
Feel free to get in touch. 07887 524507 or [email protected]