Personal Injury Department Process Project

Background

A practice area where there was sufficient volume and size to gain efficiencies from economies of scale through slicker processes.


Project Summary 

  • Studying the key drivers within the technical area through detailed interview of staff at all levels
  • Interrogation to determine current processes
  • Creation of maps
  • Analysis and refinement/improvement of process
  • Liaising with IT developer who wrote the software
  • Testing and liaising with Personal injury fee earner staff to ensure that what was delivered was fit for purpose
"We at Spires Legal wholeheartedly recommend Ingemar and his team at Hunnings Consultancy Ltd. Ingemar has supported us throughout our journey from new start up to established firm. It is refreshing to have a consultant that takes the time to understand your business and its priorities, stands by your side as it develops and is flexible in approach as your needs change.
The feedback we have from our team, and which we regularly hear from others is that Ingemar is an insightful and knowledgeable trainer who is comprehensive yet engaging in his approach. Still unsure? Five minutes on the phone with Ingemar and you will be sold on how much value he can add to your business!"

Arj Arul - Director at Spires Legal

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